TERMS AND CONDITIONS

COVID19 and “SUPERFLEX VOUCHER”

For all cancellation due to Covid19 traveling restrictions will obtain a special “SUPERFLEX VOUCHER”. It will be time unlimited, transferable and valid for any surf packages.

Article 1: Inscription conditions

The participant to the activities organized by the surf school Bali Ocean Surf attests to be a good swimmer and have no medical indication against surfing and having read the terms of sale and regulation.
The minimum age is 9 years old for courses.
Specific “waves garden” program for young kids from 5 to 8 yo.

Article 2: Booking and payment

Booking can be made online: just fill the form on the website. It can also be made by phone call or directly at the beach.
The payment consists on two parts: first, a deposit is required to confirm reservation. Then, the remaining balance is due on the first day of the course, in cash, in the desired currency: in us dollars, euros or rupiah.
Bali Ocean Surf does not accept credit card.

Article 3: Cancellation

The surf school Bali Ocean Surf reserves the right, if circumstances require it in case of bad weather conditions (lack of waves, storms etc), or in case of independent events beyond its will, to modify, postpone or cancel the schedule planned. If you are unable or unwilling to accept the new schedules then Bali Ocean Surf will provide a surf vouchers under the same booking conditions that has been postponed, to be used anytime within 1 year, started from the date of the booking.
A lesson not done because of the participant will not be refunded except on presentation of a medical certificate done by the hospital.
Any absence or unreported cancellation 24 hours in advance will be charged.

Article 4: Refund policy

No refund will be offered if guests want to stop surfing before 2h
No refund will be offered for multi-day surf packages if guests do not want to continue it
No refund will be offered if a guest is injured during the surf lesson

Article 5: Structure responsibility

The participants will be supported by the structure and therefore are on the responsibility of the monitors. They remain on the responsibility of the teacher until the storage of their surfboard and/or until the return in the initial meeting point at the hour planned.
Liability structure for its clients stops outside these hours within the periods described above.
Parents and guardians of the clients must ensure before handing the clients in the structure that the service does occur.

Article 6: Theft

Bali Ocean Surf declines any responsibility in case of loss, theft or damage of objects that may be entrusted.

Article 7: Image right

By signing up for services organized by Bali Ocean Surf, you allow it to use the photos and/or movies to your image realized during your lessons, for the realization of all advertising material, and without financial compensation.

Article 8: Personal information

The client has to fulfill an information form the first day. Bali Ocean Surf ensures the confidentiality of information gathered during registration.

Article 9: Medical Insurance

Please find joined policy insurance by Tokio Marine. Participants are covered in case of accident occurring during surf activity (including transportation). Claims must be valids and accepted by the insurance company. Bali Ocean surf will not be directly responsible for any medical cost.

Article 10: Transpotation conditions

Surf lessons are taught mostly on Double Six Beach. The transport is included from the hotel to double 6 beach and return.  The spot of the class can be changed depending on surf class level or weather conditions. In this case the transport is also included without any additional fees.