Privacy Policy
1. INTRODUCTION
Bali Ocean Surf (website URL: https://balioceansurf.com) appreciates your trust. We are a Bali-based company offering surf lessons led by French instructors. Please read this Privacy Policy and consent to this document before starting to use our services.
2. DATA COLLECTED
COMMENT
When you leave comments on our website, we collect the data contained in the comment form, as well as the IP address and the browser user agent string, in order to facilitate the detection of spam.CONTACT FORM
Information communicated via the contact form on our site is sent to our company's mailbox, hosted by OVH. OVH adheres to the EU/US Privacy Policy. These submissions are kept for customer service purposes only. They are never used for marketing purposes or shared with third parties.GOOGLE ANALYTICS
We use Google Analytics on our site to generate anonymous site usage reports. No personalized data is stored. If you wish to prevent Google Analytics from monitoring your behavior on our website, please use the following link: Unsubscribe from Google Analytics.USE OF PERSONAL DATA
We use your personal information for the following purposes:- Processing reservation requests
- Assist you in booking and planning your surfing sessions
- Send updates to our users with information on important news and changes
3. EMBEDDED CONTENT
Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the same way as if you were visiting the other website.
These websites may collect data about you, use cookies, integrate additional third-party tracking, and monitor your interactions with this integrated content, including tracking your interactions with integrated content if you have an account and are logged in to this website. Below is a list of the services we use:
YOUTUBE
We use embedded YouTube videos on our site. YouTube has its own cookie and privacy policies over which we have no control. YouTube cookies are not installed, and your IP address is not sent to a YouTube server until you have consented. Please refer to their privacy policy here: YouTube Privacy Policy.
4. COOKIES
This site uses cookies – small text files placed on your computer to help the site provide a better user experience. In general, cookies are used to remember user preferences, store information for items such as shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to improve your browsing experience. However, you may prefer to disable cookies on this site and others. To do this, the most effective way is to disable cookies in your browser. We suggest checking your browser's help section.
5. WHO HAS ACCESS TO YOUR DATA
If you have not made any booking request or contact request through our site, we do not retain any personal information about you.
If you have made any request through one of our forms, your personal information may be accessed by:
- Our staff responsible for surf session planning and your assistance
- Our surf instructors in the context of preparing surf sessions tailored to your goals
6. THIRD-PARTY ACCESS TO YOUR DATA
We do not share your data with third parties in a way that reveals any of your personal information, such as your email address, name, or surname.
7. HOW LONG DO WE KEEP YOUR DATA
When you submit a booking form or a comment, its metadata is retained until you tell us to delete it (if applicable).
8. SECURITY MEASURES
We use SSL / HTTPS protocol across our site. This encrypts user communications with the servers so that no personally identifiable information is captured or intercepted by unauthorized third parties.
In the event of a security breach, system administrators will immediately take the necessary steps to ensure the integrity of the system and will contact affected users.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have initiated contact on our site via one of our forms, you can request an exported file of the personal data we hold, including any additional data you have provided.
You can also request that we erase all personal data we have stored. This does not include data that we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is essential for you to be an active client (i.e., basic account information such as an email address).
If you wish to have all your data erased, we will no longer be able to provide you with assistance or other product-related services.
GDPR RIGHTS
Your privacy is extremely important to us. Moving forward, we aim to comply with the GDPR standard. Bali Ocean Surf allows residents of the European Union to use its service. As a result, Bali Ocean Surf intends to comply with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.